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Return to Help Index
Order Status
Has my order shipped?
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To check your orders status, please email [email protected] at any time.

How do I change quantities or cancel an item in my order?
  Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, there will be a 10% cancellation fee plus a 30% restocking fee. For assembled vehicle order, the assembly fee is non-refundable if our technician has started to assemble it.
How do I track my order?
  Our Shipping Department will email you a shipment notification that includes tracking details and registration info. Please watch out for that email in 4 to 6 business days after you pay and sign the sales documents.
My product is missing parts.
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Please email customer service at [email protected] as soon as you can.