| My Account |
 |
| How do I create an account? |
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1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information. |
| How do I edit my account information? |
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Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information. |
| How much is my shipping? |
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Shipping is free. |
| I forgot my password. |
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Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password. |
| How do I return my product? |
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Please click here for more information on returning an item. |
| I received the wrong product. |
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If you feel that you have received
the wrong product, please email customer service at
[email protected]
within 48 hours of receiving the order. Please include your name, order number
and pictures of the wrong product in your email. |
| What is your return policy? |
| |
Please see our Terms & Conditions for complete details regarding our return policy. |
| When will my order ship? |
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Most vehicle orders are processed
and shipped out within 3-5 business days from your date of purchase and a signed
warranty document unless the vehicle is back ordered. Transit time takes
approximately between 3 to 10 business days for delivery depending on your
location. Our trucking companies do not deliver on Saturdays, Sundays or
Holidays. Any orders placed on Saturday or Sunday will be processed the next
business day. During holiday seasons, processing time will extend, but not
limited, to 5-7 business days. Transit time during holiday seasons may extend,
but not limited, to 5-12 business days. You will receive a shipment confirmation
when your order has shipped and tracking information within 24-48 hours of
shipment. |
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